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CUSTOMER CARE
How your order reaches you, what it costs, and how to send something back if it isn’t right.
on orders over £40
4–8 business days to most destinations
no additional charges on delivery
from the day your order arrives
| Region | Tracked delivery | Free delivery over |
|---|---|---|
| United Kingdom Your region | Tracked, 4–8 business days | £40 |
| Europe | Tracked, 4–8 business days | €50 |
| United States | Tracked, 4–8 business days | $60 |
| Canada | Tracked, 4–10 business days | $85 |
| Australia | Tracked, 4–8 business days | $85 |
| Rest of the world | Tracked, 4–10 business days | £47 |
Every order is sent with secure, tracked shipping. Business days do not include Saturday or Sunday, and deliveries may be slightly delayed around holiday periods.
Once your order is fulfilled you will receive an email with your tracking information.
The total you pay at checkout includes all applicable customs duties and taxes. We guarantee no additional charges on delivery, wherever in the world you are.
You have 30 days from receiving your order to request a return or an exchange.
Email us
Send your order number to info@saege.co within 30 days of receiving your order.
Pack it up
Unworn and unused, tags attached, in the original packaging, with your proof of purchase.
Post it back
Return postage is covered by you. Please use a tracked service and keep the receipt.
Our 3 for 2 promotion lets you buy three pieces and get the lowest-priced one free. If you return part of the order, your refund is recalculated at the full price of the pieces you keep, in line with the original terms of the offer.
For example: three bangles at £15 each bought for £30, with one returned. The two you keep are charged at £15 each, so no refund is due.
Email us with your order number and we will take it from there.
